What Brentwood Homeowners Say About Top Hat Chimney
We could tell you we do good work, but that would just be talk. What matters is what happens after we leave the driveway. Reviews matter because a chimney isn’t something you can see inside without the right tools and a little know-how. So when a Brentwood neighbor says the sweep was thorough, the price didn’t move, and the crew left the hearth cleaner than they found it, that carries weight. Wendell Pike has been at this since 1999, and most of our business still comes from someone on the next block saying, “Ask anyone on your street.” Here’s what a few of them have said.
Recent Reviews
“Wendell’s crew came out to our place off Washington Avenue and swept a chimney that hadn’t been touched in at least ten years. The amount of creosote they pulled out was unsettling, but they showed me the camera footage before and after, then walked me through what needed attention now and what could wait. No pressure, no lecture. Just the facts.”
Rashad J. - Brentwood, NY
“I called about a fireplace that had been smoking back into the living room every time we lit it. Top Hat Chimney got us on the schedule, showed up in the window they promised, and found a partial blockage we never would have caught. Wendell explained it in plain English and the price he quoted on the phone was exactly what I paid. That almost never happens.”
Chris Z. - Brentwood, NY
“My chimney cap had rusted through and birds had started nesting up near the flue. The crew replaced the cap, swept everything out, and even pointed out a small crack in the crown I hadn’t noticed. They could have told me it needed major work. They didn’t. They said keep an eye on it. That kind of honesty keeps me calling them.”
Danielle A. - Brentwood, NY
“As a senior on a fixed income, I’m careful about who I let into my home. Top Hat Chimney gave me the 10% discount they advertise without me having to ask twice, and the tech was background-checked, uniformed, and respectful of my floors. The chimney works better than it has in years. I’ve already recommended them to my daughter.”
Shanice J. - Brentwood, NY
“We bought a house in Brentwood last fall and had no idea when the chimney was last serviced. Wendell and his crew came out, did a full cleaning, and ran a camera up the flue to check the liner. Turns out first-degree creosote was the whole problem. They swept it, showed me the video, and told me the liner still had years left in it. They could have sold me a new one. They didn’t.”
Rashad J. - Brentwood, NY
“The 90-day promise is real. We had a sweep done before burning season and something felt off a few weeks later. Called on a Saturday morning, a live person answered, and Wendell himself came back that week to make it right. No charge, no argument, no ‘well, actually.’ Just a guy who stands behind his work. That’s why I’ll never use anyone else.”
Chris Z. - Brentwood, NY
Why Customers Trust Us
Every review above comes back to the same handful of things. We show up when we say we will, and we call if the schedule slips. The price you get on the phone is the price on the invoice, before a single tool comes off the truck. If it’s not done right, the 90-Day Done Right Promise means one call brings Wendell back, no charge, no fine print. We work with brands like DuraFlex, HeatShield, and Olympia Chimney because they hold up, not because they’re cheap. And every job gets camera footage and a plain-English verdict, every time, no exceptions. That’s how a local shop survives 29 years in the same community. If your chimney hasn’t been looked at lately, call (934) 935-3847. A live person answers. It may well be Wendell.
Written by Wendell Pike, Owner at Top Hat Chimney, serving Brentwood since 1999.